Pharmacist and staff interactions with customers are increasingly important drivers of satisfaction and share of wallet for both brick-and-mortar as well as mail-order pharmacies, while the speed of delivering and ease of ordering medication also drives satisfaction with mail order pharmacies.
Walgreens said it has exercised its option to buy the remaining 55% of European pharmacy retailer and wholesaler Alliance Boots in a $15.26 billion deal that will keep the drug store chain's corporate tax headquarters in the United States.
CVS is launching Specialty Connect, a specialty prescription services program that allows to bring their specialty prescriptions to any CVS/pharmacy location, as a complement to existing specialty pharmacy processes.
In the wake of acquiring Houston-based RediClinic, Rite Aid on Thursday reported revenues of $6.6 billion for the fourth quarter ended March 1, resulting from a 2.2% lift primarily attributed to an increase in pharmacy same-store sales.
Rite Aid introduced a new program, dubbed Rite Aid Health Alliance, which is a health management collaboration among various healthcare providers that provides comprehensive care and support to individuals with chronic and poly-chronic health conditions and helps them achieve health improvement goals established by their physicians.
MinuteClinic, the retail health care division of CVS Caremark and Main Line Health have signed a clinical collaboration to enhance access to healthcare services at MinuteClinic walk-in medical clinics inside select CVS/pharmacy stores in Southeastern Pennsylvania.
The Ector County Hospital District board of directors approved an outpatient pharmacy agreement with H-E-B that will bring a full-service pharmacy to Medical Center Hospital’s campus sometime this year, according to a report published by Odessa American.
CVS is basing its enterprise growth strategy on succeeding in the evolving pharmacy benefit management marketplace, capitalizing on the specialty pharmacy opportunity, driving retail growth through personalization, unlocking adherence through pharmacy excellence and expanding MinuteClinics.
CVS is adding a feature to its mobile app that allows customers to check for potential drug interactions by comparing over-the-counter medications they buy with existing over-the-counter and prescription medications they already take.